Privacy Policy

Last Updated: [06thNov2024]

SoorajZenith Dubai (“we,” “our,” or “us”) is committed to respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, [https://soorajzenithdubai.com/] (the “Website”), and when you use our services, including the purchase of tickets or subscriptions.

1. Information We Collect

  • Personal Information: We may collect personal details, including but not limited to, your full name, email address, postal address, phone number, and payment information, which you provide when creating an account, purchasing tickets, subscribing to our newsletter, or contacting customer service.
  • Automatically Collected Information: We collect information such as IP address, device type, browser type, operating system, the pages you visit, and the time spent on each page to enhance website performance and improve user experience.
  • Cookies and Tracking Data: We use cookies and similar technologies to collect data about your browsing habits and preferences. You can adjust your browser settings to manage cookies, but disabling them may impact your experience on the Website.

2. How We Use Your Information

  • To Facilitate Purchases and Transactions: We use your personal information to process transactions, issue tickets, verify your identity, and deliver any purchased items.
  • Customer Service: Personal details help us respond effectively to customer service requests, inquiries, and complaints.
  • Website Improvement and Analytics: Non-personal information is used to analyze site usage trends, assess user interests, and enhance our digital offerings.
  • Marketing and Promotions: If you subscribe to our newsletter or give us permission, we may send you promotional content, event announcements, and special offers. You may unsubscribe from these communications at any time.
  • Legal Compliance: We may use and disclose information as required by applicable law or to enforce our terms and conditions.

3. How We Share Your Information

  • Third-Party Service Providers: We may share your information with trusted third-party vendors for services such as payment processing, email communications, and website analytics. These providers are obligated to handle your data securely and in accordance with our instructions.
  • Event and Ticketing Partners: For ticketed events hosted by third parties, we may share relevant information with those partners to ensure efficient service delivery.
  • Legal Obligations and Safety: We may disclose information if required by law, in response to a legal request, or to protect the rights, safety, and property of SoorajZenith Dubai, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, user information may be transferred to the acquiring company, subject to appropriate confidentiality terms.

4. Cookies and Other Tracking Technologies

  • Types of Cookies We Use: We use session cookies to track and store user activity during a browsing session, and persistent cookies to remember login details and preferences.
  • Managing Cookie Preferences: You can manage or disable cookies through your browser settings. However, please note that certain Website features may not be accessible without cookies.

5. Data Security and Retention

  • Security Measures: We implement security protocols and best practices, including encryption, secure servers, and firewalls, to protect your information. Despite these measures, no online transmission is completely secure, and we cannot guarantee absolute data security.
  • Data Retention: Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Afterward, data is securely deleted or anonymized.

6. International Data Transfers

  • Cross-Border Data Processing: Personal information collected may be transferred to, stored, and processed in countries outside of your country of residence, including the United Arab Emirates and other jurisdictions that may have different data protection laws. We take steps to ensure that any data transfers comply with applicable privacy regulations.

7. User Rights and Choices

  • Access and Correction: You have the right to access, correct, or update the personal information we hold about you.
  • Data Portability: Upon request, you may receive your personal data in a structured, commonly used, and machine-readable format, where applicable.
  • Right to Delete or Restrict Processing: You may request deletion of your data or restrict processing in certain circumstances, subject to legal obligations.
  • Opt-Out Options: You can opt out of promotional communications by following the unsubscribe link in each email or by contacting us directly.

8. Children’s Privacy

Our Website is not intended for use by individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such data, it will be promptly deleted from our systems.

9. Third-Party Links

The Website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We recommend reviewing this policy periodically to stay informed about our privacy practices.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.